![]() ![]() Web Help Desk is an easy-to-use ticketing management software that automates help desk ticketing tasks to simplify ticket creation, routing, escalation, and management.Īutomated IT Asset Discovery & IT Asset Management Whether you are running IT support in a small or large organization, or if you are an MSP offering managed support services to customers, Web Help Desk is flexible and scalable to meet all your requirements.Ĭentralize, Streamline & Automate Ticketing Management Web Help Desk offers an intuitive Web interface to centrally manage service tickets, and simplify & automate help desk tasks for IT technicians. Simple & Affordable IT Help Desk Software for All IT Teams No limit to the number of end-users & assets supported. Licensed only by the number of technician logins. Use built-in reports & dashboards to track ticket status, technician performance, and customer support needs. Regulate and manage change requests through automated approval workflows and panel voting options.Įmploy robust reporting and help desk monitoring ![]() Reduce the impact of change with controlled change management Leverage built-in knowledge base to create and maintain KB articles. Simplify IT asset management with built-in asset discovery, inventory management, and reporting.Ĭentralize knowledge management for IT technicians and end-users Keep your hardware and software asset inventory up to date
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